So, your website traffic numbers are good, but for some reason, website visitors aren’t converting into increased sales for your business. The problem could be your web design. An outdated, confusing or otherwise poorly designed website can turn off potential customers. Here are a few ways you can make-over your website to increase web conversions:
Prominent Contact Features
Make sure you contact information is prominently displayed on your website, preferably on every web page. For best results, go big and bold with the design of your contact elements and place them in the top-right area of your website, where they’re most likely to be seen.
Photo Galleries
Photos and graphics help convey information about your products and services that text can’t. Adding images to your site can help encourage more customers to take action.
Videos
Videos, including welcome messages and how-to videos, allow you to demonstrate your products and services in an engaging way. With a great welcome video or how-to video on your website, you can help convince more customers to try your products and services.
Live chat
Providing an easy way to contact your company is key to converting customers that might be on the fence. Adding a live chat feature to your website can help convert customers that don’t want to call up your company for more information, but wouldn’t mind a short, instant chat with a company representative.
To help you determine what web conversion elements will be most effective for your website, you can find out where customers are (and perhaps more importantly, aren’t) clicking to help diagnose problems with web design. Google Analytics users can use the Site Overlay tool to view where customers are (and aren’t) clicking. Also, sites like Crazy Egg and ClickTale use color-coded “heat maps” to show web traffic patterns.
CyberMark can also help identify problem areas of your website and offer solutions that will translate into more customers. Contact us today for a free web consultation.
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